Attrition prevention and the avoidance of unintentional harm

Abstract

When academics do not have access to a framework for trauma-informed and culturally responsive pedagogy, well-intended teaching can inadvertently create distress and alienation among students leading to attrition. Showcasing an inclusion pedagogy designed to support student engagement, mental health, and wellbeing in higher education, this presentation highlights a suite of initiatives designed to foster inclusive teaching practices and minimises harm for diverse student cohorts.

Key initiatives include a professional learning program for new and existing staff, that comprise self-paced modules which address Universal Design for Learning, Culturally Responsive Pedagogy, Trauma-informed approaches, and a Pedagogy of Care. A targeted marking resource is provided for academic staff which profiles consistent and supportive feedback processes to promote equity and growth for all learners. The Wellbeing Toolkit MyLearn tile for students curates accessible resources to support positive mental health, wellbeing, and access to crisis support.

By embedding inclusive design across core university operations, the project strengthens retention strategies and raises awareness of inclusive pedagogical practices to help prevent unintentional harm. Attendees will gain insight into the benefits of an integrated approach, learn how to access resources, and understand why sustainable, high-quality learning materials are essential to building a resilient academic community.